Left Right

I’m a product designer drawn to work that’s accessible , collaborative, and grounded in real needs.

karol@karolmunoz.com

LinkedIn

Preview of redesigned activation flow UI
Case Study • NYU Langone

Making healthcare easier to access and understand

Patients struggled to activate accounts during NYU Langone’s telemedicine scale-up. I rebuilt the activation experience—clarifying language, steps, and feedback—so people could access care with confidence.

  • Health tech
  • Accessibility
  • Account creation
  • 0→1 / end-to-end
Preview of redesigned activation flow UI
Case Study • Urban-X

Accelerating urban & climate-tech from zero-to-one — at program scale

guided founders through user research, customer discovery, and applied design thinking—helping them understand how design systems, prototyping, and testing drive learning, iteration, and speed to market.

  • 0 to 1
  • Early Stage
  • Design Leadership
  • VC Accelerator

About me

I help build faster, learn quicker, differentiate and scale with clarity. I value communication that is clear, useful, and welcoming to all.

I’m a product designer based in New York, specializing in early stage 0→1 product development.

Previously, I led digital design at BMW & MINI’s startup accelerator, Urban-X, supporting founders reimagining city life. Before that, I worked on patient access at NYU Langone and monetization at Condé Nast.

Born in Chile and raised in New York, I’m a natural translator and visual thinker. I’ve always operated between languages, cultures, and perspectives. I love learning about others, navigating unknown places and am continuously expanding my skillset.